Last Updated: October, 2025

At Synvia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website.

1. Introduction

Synvia (“we,” “our,” or “us”) operates this website to provide information about our solutions and services. This Privacy Policy applies to all visitors and users of our website and describes how we collect, use, and protect your personal information.

2. Information We Collect

We may collect the following types of information when you visit or interact with our website:

• Personal Information: When you submit a contact form, we collect details such as your name, email address, company name, phone number, and any other information you provide voluntarily.
• Website Analytics Data: We use analytics technologies to collect non-personal data such as pages visited, time spent on site, browser type, and referral sources. This information helps us understand website traffic and improve user experience.

3. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your inquiries or requests submitted via the contact form.
• To understand your requirements and provide relevant solutions or services.
• To improve the functionality, performance, and content of our website.
• To analyse website traffic and usage trends for better user experience.

4. Data Security

We take appropriate measures to ensure that your personal information is protected from unauthorized access, alteration, disclosure, or destruction. We use secure systems and follow standard security practices to keep your data safe.

5. Information Sharing

Synvia does not sell, rent, or trade your personal information. The details you provide through our website are used solely by Synvia’s internal teams for communication, support, and service-related purposes.

We may disclose information only if required by law or in response to a valid legal request from public authorities.

6. Use of Cookies and Analytics

Our website may use cookies and third-party analytics tools to understand how visitors interact with the site. Cookies help us improve website functionality and user experience. You can choose to disable cookies through your browser settings, but some parts of the site may not function properly.

7. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your data.
• Withdraw consent to contact you at any time.

To exercise these rights, please contact us using the details provided below.

9. External Links

Our website may contain links to other websites. Synvia is not responsible for the content or privacy practices of these external sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Synvia

• Company Address: CM Complex, Kalavath Rd, Ernakulam, Kerala, India 682 025
  
• Email: operations@synvia.in
  
• Phone: +91 9037-528-688